There has always been a steady requirement of trained professionals to take up secretarial, clerical and reception duties. This is a field that is not relegated to a specific industry. Any operational business or institution requires the skills and expertise of a trained secretarial or clerical professional to deal with front office management duties and to coordinate activities within the office.
Since this is a demanding field and one that can be very challenging, it is a good idea for students to periodically upgrade their skills and learn about new software or technology that may have entered the field. Keeping abreast of new developments in the field of office administration allows one to become more effective as an employee and leads to greater responsibilities and growth within any institution.
Programs designed to teach students the skills required for pursuing a career in secretarial, clerical or reception fields cover aspects ranging from computers to simple business methods and applications. Students learn about the importance of professionalism in the office and the ways in which to deal with clients or guests. They also learn about office relations and how to work competently and effectively in an office environment. Students are trained in the fundamentals of computer operations including keyboarding, word processing, formatting, spreadsheets, PowerPoint presentations and Internet communication and browsing. Courses cover business skills such as customer service, business correspondence, business writing and business math. Basic bookkeeping and accounting software packages are also taught. Students are taught aspects of office administration such as filing, employment interviewing, making travel arrangements, organizing meetings and preparing itineraries.
The opportunities for immediate employment after pursuing a secretarial or clerical program are vast and there is tremendous scope for specialization later on in this career. A career as a secretarial, clerical and reception professional is one that is both financially stable and filled with potential.
Canadian Provinces with Career Colleges offering diplomas, programs or courses in Secretarial, Clerical and Reception